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Built by marketers,
for marketers

We started TextUp because we believed SMS marketing could be smarter, simpler, and more effective. Three years later, 8,000+ businesses agree.

Our Story

TextUp was founded in 2023 by a team of marketers and engineers who were frustrated with the state of SMS marketing tools. The platforms available were either too complex for small businesses or too basic for growing ones. There was no middle ground.

We set out to build the SMS platform we wished existed — one that combined powerful automation with dead-simple usability. A platform that didn't require a PhD to set up an abandoned cart flow. One that actually showed you how much revenue your messages were generating.

Today, TextUp powers SMS marketing for over 8,000 businesses across 40 countries. From local restaurants to high-growth e-commerce brands, our customers use TextUp to have real, revenue-driving conversations with their customers — at scale.

We're headquartered in Austin, Texas, with a remote-first team spanning 12 countries. We're backed by leading investors in the messaging and SaaS space, and we're just getting started.

Our Mission

To make intelligent SMS marketing accessible to every business, regardless of size. We believe every brand deserves the tools to have meaningful conversations with their customers.

Our Vision

A world where businesses and customers communicate naturally, personally, and effectively — through the channel that people actually check: their text messages.

Our Values

Transparency in everything we do. Simplicity without sacrificing power. Customer success as our north star. And a relentless focus on building the best product in the category.

Meet the team
TextUp is led by experienced operators who've built and scaled products at companies like Twilio, Shopify, HubSpot, and Stripe.
AK

Alex Kowalski

Co-Founder & CEO

Previously VP Product at Twilio. 12 years in messaging and communications infrastructure.

SP

Sarah Park

Co-Founder & CTO

Former engineering lead at Stripe. Built distributed systems serving millions of requests per second.

MR

Marcus Rivera

VP Marketing

Growth marketing veteran from Shopify and HubSpot. Expert in PLG and category creation.

JL

Jamie Liu

VP Engineering

Led infrastructure at Segment. Passionate about building reliable, scalable messaging systems.

DW

Diana Walsh

VP Customer Success

10+ years in SaaS customer success. Previously at Zendesk building world-class support teams.

RJ

Ravi Joshi

Head of Data Science

PhD in ML from Stanford. Leads the AI and predictive analytics engine that powers smart messaging.

EN

Elena Novak

VP Sales

Enterprise sales leader from Salesforce. Built and scaled sales teams from 5 to 150 people.

TC

Tyler Chen

Head of Design

Design director from Linear. Obsessed with making complex tools feel simple and delightful.

120+
Team Members
40
Countries Served
$32M
Total Funding
2023
Founded

Want to join our team?

We're always looking for talented, passionate people to help us build the future of business messaging.

View Open Roles